Shipping policy
Shipping Policy
Processing Time
All orders are processed and shipped within 2-3 business days. Orders are not shipped on weekends or holidays. Once your order ships, you'll receive a tracking number via email.
Shipping Methods
We ship all orders via USPS (United States Postal Service) to destinations in the United States and internationally.
Domestic Shipping (Contiguous US)
Shipping costs vary based on order size and destination. Free shipping is offered periodically throughout the year during promotional events. Standard delivery times are 3-7 business days depending on your location.
International Shipping
We ship internationally via USPS International Mail services. International orders typically arrive within 2-4 weeks, depending on the destination country and local customs processing. Please note that international customers are responsible for any applicable customs duties or import taxes.
Returns
We accept returns on most items within 30 days of purchase. Customers are responsible for return shipping costs, unless the return is due to an error on our part (damaged items, wrong product shipped, etc.). In cases of our error, we will provide a prepaid return label. Please contact us at [your email] to initiate a return.
Shipping Issues
If your order doesn't arrive within the expected timeframe, or arrives damaged, please reach out to us with your order number and tracking information and we'll work to resolve the issue.